Live Industry Radio Terms of Use (updated Sun May 3 2026)

Welcome to Live Industry Radio!

Intro (I)

I - 1) We reserve the right to update these Terms of Use as needed. Continuing to use Live Industry Radio (hereinafter “LIR”) after an update to these Terms of Use constitutes your agreement to the updated terms. Every time you log into LIR or visit the 'homepage' after logging in requires agreement to our Terms of Use, which will indicate the date of the last update. All new Terms of Use content added on the indicated date's Terms of Use update will be highlighted with a background color.

I - 2) By creating a Fan account with us, and any of the 6 other account types, you warrant that you have read and understand these Terms of Use, and will abide by them. When you apply for any of the other 6 account types (Musician, Band, Host, Studio, Manufacturer or VideoService), you warrant that you have read and understand the different sections within these Terms of Use that are applicable to the account being applied for.

I - 2A) By clicking any button, checkbox, or other electronic mechanism indicating agreement to these Terms of Use, by creating an account, or by continuing to access or use the Live Industry Radio platform after being presented with these Terms of Use, you acknowledge and agree that such electronic acceptance constitutes a legally binding agreement between you and Live Industry Radio. You agree that electronic acceptance has the same legal effect as a handwritten signature.

I - 3) You warrant that you are at least 18 years of age, or at least 13 years of age with your parent’s or legal guardian’s consent.

I - 4) Live Industry Radio collects information that users voluntarily submit through forms on the platform and may also automatically collect limited technical information necessary for the operation, security, and improvement of the website, including device information, IP addresses, cookies, and server logs; information submitted by users will not be sold or distributed to third parties except as required to operate the platform’s services, comply with legal obligations, or as otherwise described in these Terms of Use.

Who we are (WWA)

WWA - 1) LIR is a music-based social media website designed to provide an alternative to the music industry. All users sign up as a Fan, which is the user account. From their Fan account, users can apply to upgrade their Fan account to Musician, or apply for any of the other 6 account types (Band, Host, Studio, Manufacturer or VideoService), which represents the various key sections of the music industry. When an application for Musicianship or any of the 6 other account types is approved by administration, these accounts are then “Linked” to your Fan account, which allows you to operate within those accounts. Accounts may be composed of multiple Linked Fans.

WWA - 2) After upgrading your Fan account to Musician, you can create a Band account. Songs can be uploaded only through a Band account, which allows the people who own the Song to receive money monthly for the song streams, depending on how often they are streamed that month and how much a song stream is worth during that much, in our Rights Receiver Payment System (RRPS) system. Your Band account can also receive money monthly through our Band Bonus (BB) system, which allows Bands to allocate their free money internally towards the products and services of music industry companies who have signed up for either a Studio, Manufacturer (retailers and manufacturers of audio hardware and software), or VideoService (people who make music videos) accounts.

WWA - 3) The use of this site will always be free for all account types. Streaming music will always be free, unlimited and uninterrupted. Fans must pay to purchase live-music event tickets (live-music events are called Host Public Events (HPE)) and to advertise. Fans can also pay to 'Donate' (optional), which requires a $50 deposit (plus transaction fee), through which they pay half a cent to the song owners of their subscribed Band's songs. This money goes to the song owners directly without any deductions, and removes all ads from the site for the Donator. There is a 'Ticket Surcharge' placed on every ticket sold (paid for by the ticket purchaser), which is how we pay musicians (together with all advertising revenue, after subtracting the Site Expenses from the total of both) on our site each month in our Rights Receiver Payment System and Band Bonus system. The more tickets and advertising sold in a month, the more each song stream could be worth that month, and the more Bands could receive to spend on products and services needed to produce their music. For example, if there is $10 000 from ticket surcharge and advertising money collected in a month, zero Site Expenses, and 1 000 000 song streams, then each song stream would be worth $0.01. Please refer to sections RRPS and RBBM below for more detail, as well as the Finance section.

WWA - 4) Live Industry Radio operates as a hosting platform that stores and transmits content uploaded by users. Live Industry Radio does not create, produce, or independently select musical works uploaded by users and does not operate as a broadcaster of music content.

Use at your own risk (UAYOR)

UAYOR - 1) Users of LIR website and its services do so at their own risk.

UAYOR - 2) LIR does not warrant the suitability or security of Host venues, or assume any responsibility for Events organized by Hosts, Studios, Manufacturers or Video Services, and cannot be held liable for any loss or damage, however occasioned, by users of this website.

UAYOR - 3) LIR cannot be responsible for the accuracy of the content of promotions posted by users or the consequences of reliance upon such promotions. LIR is not responsible or liable for any loss or damage, however occasioned, as a result of users attendance at Events or venues promoted herein.

UAYOR - 4) LIR will not be held liable for loss of income, or loss of any kind, resulting from any interruption of this website's regular performance, including without limiting the generality of the foregoing the following events: loss of personal identification information through hacking or accident, loss of income caused by maintenance time or site downtime caused by hacking or accident.

UAYOR - 5) By using LIR to host, promote, or attend events, you acknowledge and agree that LIR does not assume a duty of care for any incidents, safety measures, security, or emergency planning at any event hosted through the platform. Any claims related to incidents at events must be directed to the event Host and not to LIR.

UAYOR - 6) Live Industry Radio is not responsible for content uploaded by users. Any disputes regarding ownership, licensing, or copyright must be resolved between the relevant rights holders.

Content, account removal, and bumping song plays (CARBSP)

CARBSP - 1) LIR reserves the right to remove any content, suspend and/or ban any account and/or IP, without warning, if found to be in violation of these Terms of Use.

CARBSP - 2) You must not use technology or otherwise modify our site for any purpose, including bumping play counts.

CARBSP - 3) Live Industry Radio maintains a policy of terminating accounts belonging to users who repeatedly upload content that infringes the rights of others.

CARBSP - 4) If you believe that content hosted on Live Industry Radio infringes your copyright, you may submit a written complaint to the designated copyright contact listed in these Terms of Use.

CARBSP - 5) Upon receiving a valid copyright complaint, Live Industry Radio may remove or disable access to the allegedly infringing content while the claim is investigated.

CARBSP - 6) If a user believes content removed due to a copyright complaint was removed in error, the user may submit a counter-notification explaining the basis for their rights to the material.

CARBSP - 7) Accounts determined to be repeat infringers may be permanently suspended or banned without warning.

Signing up (SU)

SU - 1) Location info, such as your city, is strictly used to focus the Map (where you find shows to attend, or gigs to play at if you're a Band) on your location when you open it, and to focus any relevant advertising on your location (Venues and event planners advertising shows in your area etc).

SU - 2) As per our Policies: All Personal and Sensitive Information that Live Industry Radio and its LIR Host Door app collects will not be shared with 3rd parties, nor will it be used in any way by Live Industry Radio outside of dedicated website and app services,and their improvement. Live Industry Radio and its LIR Host Door app will never publicly disclose any personal or sensitive user data related to financial or payment activities.We use cookies to improve your Live Industry Radio experience. Data collected by Live Industry Radio cookies will not be shared with 3rd parties, nor will it be used in anyway by Live Industry Radio outside of our website's dedicated services and its improvement.

SU - 3) Your Fan account, and any of your Linked accounts, may be suspended or terminated without prior notice and at our discretion, should your submitted name, or account activities, violate these Terms of Use, or infringe or violate the rights of any third party or any applicable laws or regulations.

Buying tickets and attending gigs (BT)

BT - 1) Through your Fan account, you can find gigs to attend through the Map modal, and through the Public Scheduler found on both Fan and Band profiles. You can purchase tickets through either of these portals.

BT - 2) Tickets that are not redeemed (scanned) at the door through the LIR Host Door app can be refunded 2 days after the day of the event, up until 7 days after the day of the event, when all ticket money is transferred to the Host.

General terms (GT)

GT - 1) Your Fan account, and any account that is Linked to your Fan account, may be suspended or terminated without prior notice and at our discretion if account activities violate these Terms of Use, or infringe or violate the rights of any third party or any applicable laws or regulations. LIR will not be held liable for any loss of income that occurs resulting from a Linked account being suspended or terminated due to account activities that violate these Terms of Use, or that infringe or violate the rights of any third party or any applicable laws or regulations.

GT - 2) Should you not agree to these Terms of Use, please terminate your account via the methods available through our site.

GT - 3) LIR grants you limited, personal, non-exclusive, revocable, non-assignable and non-transferable right and license to use our website provided you strictly comply with these Terms of Use.

GT - 4) You must not copy, rip or capture any audio content or attempt to copy, rip or capture any audio content.

GT - 5) You must not modify the website’s code for any purpose.

GT - 6) You must not use any content found on our website for any purpose, either on our website or off our website, except as intended by our website and permitted by our Terms of Use, unless you are the owner of the content.

GT - 7) You must not use our website to store, upload, display, transmit, or distribute any content that is illegal, unlawful, abusive, threatening, defamatory, obscene, fraudulent, or otherwise harmful, nor may you use our website to conduct or facilitate illegal or harmful activities. Live Industry Radio reserves the right, in its sole discretion, to determine whether any content or activity violates this provision or any other provision of these Terms of Use. Live Industry Radio may remove such content, suspend or terminate accounts, or take any other action it deems appropriate without prior notice.

GT - 8) You must not impersonate another person or entity on any account type.

GT - 9) You must not sell, rent or transfer any accounts to a third party.

GT - 10) You must not use another’s account or attempt to use another’s account without their express permission.

GT - 11) You must not collect personal data or any information on other users through any means.

GT - 12) You must not attack, test or scan any part of our website code or data protection measures, or attempt to attack, test or scan any part of our website code or data protection measures. You must not log into or attempt to log into a server or account you are not authorized to access. You must not attempt to interfere with our website by any means, including but not limited to hacking.

GT - 13) All audio, pictures, text, information, and content that you upload, submit or post to our site (hereinafter "Your Content"), submit or make available to our site is owned by you, and not LIR. You agree that Your Content remains your sole responsibility.

GT - 14) You must not upload and store content that you do not hold rights to. Unauthorized use of copyright protected material within Your Content may be a violation of third party rights, is strictly prohibited, and may result in termination of access to our website, as well as criminal prosecution by the relevant rights holder.

GT - 15) You upload Your Content to any of the 6 account types within our website on a limited, worldwide, non-exclusive, royalty-free and fully paid basis. These licenses will be removed when Your Content is removed from our website, however, any Mail content or chat wall posts you make will be perpetual and irrevocable, and will continue notwithstanding any termination of your account.

GT - 16) You may not use for any purpose content found on our site that you do not own or hold the rights to.

GT - 17) Your Content is your original work, or you have obtained the rights and permissions to use it. By uploading Your Content, you authorize LIR to display and have it communicated on our website.

GT - 18) Your Content does not infringe on any rights, nor will it create any liability for LIR. Your Content, including any comments or posts made by you, will be lawful and non-pornographic. LIR will remove Your Content, and/or terminate access to our website should we deem Your Content to be a violation of our Terms of Use, a violation of another person’s rights, or unlawful.

GT - 19) LIR is not responsible for Your Content. We do not verify, monitor or review content uploaded to our site, and thus will not be held liable for copyright infringements, illegal content, or content that violates the rights of others. LIR hereby exclude, to the fullest extent permitted by law, any and all liability which may arise from any content uploaded to our site by users, including, but not limited to, any claims for infringement of intellectual property rights, rights of privacy or publicity rights, any claims relating to publication of abusive, defamatory, pornographic, or obscene material, or any claims relating to the completeness, accuracy, currency or reliability of any information provided by users of our site. By using our site, you agree not to assert claims against LIR arising from user-submitted content to the fullest extent permitted by applicable law.

GT - 20) You agree to comply with these general terms (GT), and all of the other terms of these Terms of Use at any and all times during your use of our website.

GT - 21) You acknowledge and agree that LIR has the right, in its sole discretion, to terminate your account or take such other action as we see fit if you breach any of the above conditions or any of the other terms of these Terms of Use. This may include taking court action and/or reporting offending users to the relevant authorities.

GT - 22) All 'transaction fees' that are added to purchases (such as ticket purchases, advertisement purchases, Donating deposit purchases, and meal order purchases) are non-refundable. Additional transaction fees may also be deducted from refunded amounts where applicable. This is to help artists make more through our system. The transaction fee is not kept by Live Industry Radio, it is used to cover the cost of the transaction through Stripe for the benefit of artists who use this platform.

GT - 23) Fans may receive system updates to the email they sign into the site with. Emails may be system responses to their activities on the site, or non-routine updates or notifications from Administration.

GT - 24) You agree to indemnify, defend, and hold harmless Live Industry Radio, its operators, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, or expenses (including reasonable legal fees and defence costs) arising out of or relating to your uploaded content, your use of the platform, your violation of these Terms of Use, or your infringement of any intellectual property or other rights of any person or entity.

GT - 25) Audio and video content on Live Industry Radio is transmitted only when a user actively requests playback (for example, by clicking a play button or initiating a stream).

GT - 26) If you believe that content hosted on Live Industry Radio infringes your copyright, you may submit a written notice to the designated copyright contact listed below.

GT - 27) A copyright complaint must include identification of the copyrighted work claimed to be infringed, identification of the material claimed to be infringing, sufficient information to locate the material on Live Industry Radio, contact information of the complaining party, a statement that the complaining party has a good-faith belief that the use is unauthorized, and a statement that the information provided is accurate.

GT - 28) Users are solely responsible for any content they upload, submit, or make available on Live Industry Radio. Live Industry Radio acts as a hosting platform for user-submitted content and does not assume responsibility for verifying the ownership, licensing, or legality of uploaded material. By uploading content, users acknowledge that they are solely responsible for ensuring they possess all necessary rights and permissions for the content to be streamed or otherwise made available through the platform.

GT - 29) Live Industry Radio does not actively monitor, screen, review, or verify content uploaded by users. Live Industry Radio has no obligation to monitor user activity or user-submitted content for legality, accuracy, or compliance with these Terms of Use. However, Live Industry Radio reserves the right, at its sole discretion, to investigate, remove, or disable access to any content and to suspend or terminate accounts if a violation of these Terms of Use or applicable law is suspected.

GT - 30) To the fullest extent permitted by applicable law, Live Industry Radio and its operators, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to the use of the platform, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunities, or reputational harm.

GT - 31) To the fullest extent permitted by applicable law, the total cumulative liability of Live Industry Radio, its operators, employees, contractors, and affiliates for any and all claims arising out of or relating to the use of the platform shall not exceed the total amount paid by the user to Live Industry Radio during the twelve (12) months preceding the event giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise.

GT - 32) Live Industry Radio reserves the right to investigate any activity on the platform that may constitute fraud, abuse of the ticketing system, manipulation of refunds, chargeback fraud, artificial inflation of song streams, or any other activity intended to exploit the Live Industry Radio platform or its payment systems. Live Industry Radio may suspend accounts, cancel events, withhold payments, reverse transactions, or permanently ban users involved in such activity at its sole discretion.

GT - 33) Where fraudulent or abusive activity is suspected, Live Industry Radio may temporarily withhold ticket revenues, Rights Receiver Payment System distributions, Band Bonus funds, or other payments until the matter is investigated. Live Industry Radio may cooperate with payment processors, financial institutions, or law enforcement authorities where necessary.

GT - 34) Live Industry Radio is not obligated to host, store, or continue hosting any content submitted by users. Live Industry Radio reserves the right, at its sole discretion, to remove, disable access to, or cease hosting any content at any time, including but not limited to situations involving technical, legal, policy, or operational considerations.

GT - 35) Live Industry Radio reserves the right, at its sole discretion, to modify, suspend, discontinue, or terminate the platform, any feature of the platform, or any portion of the services provided through the platform at any time, with or without notice. Live Industry Radio shall not be liable to any user or third party for any modification, suspension, interruption, or discontinuation of the platform or any part of its services.

GT - 36) Live Industry Radio does not guarantee that any content, Song, profile, event, or advertisement will receive any specific level of visibility, audience reach, engagement, streaming activity, ticket sales, or financial return. Users acknowledge that the availability, placement, promotion, or discoverability of content on the platform may change at any time as the platform evolves. Live Industry Radio shall not be liable for any loss of audience, loss of followers, loss of exposure, or loss of potential revenue resulting from changes to the platform, its features, or its content discovery systems.

Uploading content (UC)

Upload Requirements

UC - 1) All Song Creditors (song owners, be it person or corporate entity) of Songs uploaded to a Band account must have a Fan account that has been upgraded to Musician. If all Song Creditors do not have a Fan account that has been upgraded to Musician, then the song must not be uploaded, and is in violation of copyright laws. All account types may be warned and/or suspended and/or banned following copyright infringement.

UC - 2) All Song Creditors must be listed during Song upload, and have their proper percentage listed.

UC - 2A) A Song uploaded by a Band to Live Industry Radio must be confirmed by all listed Song Creditors before the Song becomes available on the platform. Each Song Creditor must individually confirm their ownership share of the Song, approve the percentage allocation attributed to them in the upload, approve the Song upload itself, and represent and warrant that they possess the authority to grant Live Industry Radio the rights necessary to host, stream, and communicate their share of the Song through the platform. By confirming the upload, each Song Creditor acknowledges and agrees to the ownership percentage recorded for the Song within the platform.

Copyright and Rights Representations

UC - 3) LIR will not be held liable for damages resulting from Bands uploading Songs without listing all Song Creditors.

UC - 4) LIR will not be held liable for any loss of income that occur resulting from a Band account being suspended or terminated due to site down time, account activities that violate these Terms of Use, or account activities that infringe or violate the rights of any third party or any applicable laws or regulations.

UC - 5) The process of uploading content to Live Industry Radio from any account type (including uploading Songs by Bands, which includes a Band listing all Song Creditors and their percentages and the Song Creditors agreeing to the upload and their allocated percentages) grants Live Industry Radio a non-exclusive, worldwide, royalty-free license to host, store, transmit, stream, and publicly communicate the content through the Live Industry Radio platform. This license exists solely for the purpose of operating the platform and enabling users to access the content through the platform’s streaming and related functionality.

UC - 6) All content must be an original work by a member of the account uploading the content, or all rights and licenses to use the content must have been acquired by the member of the account and be applicable for its use on Live Industry Radio.

UC - 7) By uploading any musical composition or sound recording to Live Industry Radio, you represent and warrant that you control the public performance rights necessary for the streaming and communication of the work on this platform.

UC - 8) Songs whose public performance rights are administered by a Performance Rights Organization (including but not limited to SOCAN, ASCAP, BMI, SESAC, PRS or similar organizations) may not be uploaded to Live Industry Radio. Live Industry Radio operates on a direct-rights model in which Song Creditors retain control over the public performance rights of the works uploaded to the platform.

UC - 8A) Each Song Creditor who confirms participation in a Song upload represents and warrants that they control the public performance rights associated with their share of the Song and possess the authority to grant Live Industry Radio a direct license to publicly perform the work through the platform. If any Song later becomes administered by a Performing Rights Organization (PRO), the Song Creditors must promptly remove the Song from the Live Industry Radio platform.

UC - 8B) Live Industry Radio operates exclusively as a direct-rights platform. All works made available through the platform are uploaded by users who represent and warrant that they control the rights necessary to authorize the streaming and public communication of those works through Live Industry Radio. Live Industry Radio relies on these representations and does not obtain blanket public performance licenses from Performing Rights Organizations for works uploaded by users.

UC - 8C) Live Industry Radio relies in good faith on the representations and warranties made by users during the content upload and confirmation process. Live Industry Radio does not independently verify ownership or licensing rights for uploaded works and hosts such works based on the representations provided by the uploading users and the Song Creditors confirming the upload.

UC - 8D) Live Industry Radio's upload system requires confirmation by all listed Song Creditors before a Song becomes available on the platform. This confirmation process is designed to ensure that the rights holders themselves verify the ownership and licensing authority for the work, and Live Industry Radio relies on these confirmations when making the Song available through the platform. The confirmation actions performed by Song Creditors during the upload process may be recorded by the platform as part of the Song’s upload record. Live Industry Radio may also use automated audio fingerprinting technologies through third-party services to detect potential matches with previously registered works. Content identified through such systems may be flagged for manual review or removal.

Platform License and Content Handling

UC - 9) By uploading any audio or audiovisual work to Live Industry Radio, you grant Live Industry Radio a non-exclusive worldwide license to host, transmit, stream, cache, reproduce and display the work for the purpose of operating the platform.

UC - 10) Live Industry Radio reserves the right to request documentation verifying ownership or licensing rights for any uploaded content. Failure to provide such documentation may result in removal of the content or suspension of the account.

UC - 11) Submitting false or misleading information regarding ownership or licensing of a work may result in account suspension, removal of the content, and possible legal action.

UC - 12) Live Industry Radio may use automated fingerprinting or other detection technologies to identify potentially infringing content. Content flagged by such systems may be subject to manual review or removal.

UC - 13) Uploading content to Live Industry Radio does not transfer ownership of the work to Live Industry Radio. Ownership remains with the rights holders identified during the upload process.

UC - 14) All Song Creditors listed for a Song uploaded to Live Industry Radio must control the public performance rights associated with the Song and possess the authority to grant Live Industry Radio the rights necessary to host, stream, and publicly communicate the Song through the platform.

UC - 15) Live Industry Radio reserves the right, at its sole discretion, to remove, disable access to, restrict, mute, or otherwise limit the availability of any content uploaded to the platform at any time, including but not limited to situations involving legal risk, copyright disputes, policy enforcement, technical considerations, or operational decisions. Users acknowledge and agree that Live Industry Radio shall not be liable for any loss of exposure, loss of audience, loss of revenue, or other damages resulting from the removal or restriction of content.

Creating A Host Public Event as a Host (CHPE)

CHPE – 1) You must adhere to all applicable laws governing your event.

CHPE – 2) LIR will not be held responsible for any losses, damages or injury that may occur at your event.

CHPE – 3) LIR is a conduit for ticket sales. LIR is not associated with any Host. LIR is not an agent for any Host.

CHPE – 3a) LIR is currently designed exclusively for public events hosted in commercial or approved venues. To ensure the safety of all attendees and the legal protection of the platform and its users, private residential events, house parties, or gatherings held at non-commercial properties are strictly prohibited from being listed, promoted, or ticketed through the LIR platform. All events hosted through Live Industry Radio must occur at licensed venues or commercial spaces that maintain active liability insurance and comply with local occupancy laws, noise bylaws, and public safety regulations. Hosts are solely responsible for ensuring their event venue meets these criteria. Any attempt to host a private, residential, or non-compliant event may result in immediate cancellation of the event, including full ticket refunds, suspension or termination of the host account, permanent removal from the platform in cases of repeated or willful violation. Live Industry Radio assumes no liability for any unauthorized or unapproved use of the platform for private events.

CHPE - 3b) Live Industry Radio provides ticketing and event listing services only and does not guarantee ticket sales, attendance levels, performer participation, event success, or financial outcomes for any Host or event.

CHPE – 4) We apply a 'Ticket Surcharge' on all tickets sold, through which we pay musicians through our Rights Receiver Payment and Band Bonus systems.

So, even if your event is free, it will still cost attendees the Ticket Surcharge amount ($6), plus tax and a transaction fee to enter your event. This money goes to pay musicians in our Rights Receiver Payment and Band Bonus systems. Ticket money must be collected via a card through our system so we can use the Ticket Surcharge to pay musicians and run the site. This is why all Live Industry Radio events must be 'NO CASH' events.

CHPE – 5) Hosts that do not have controlled entrances in which all tickets are redeemed (scanned) through the LIR Host Door app at their free events may be banned. If your event is free, all event goers must have a Live Industry Radio account, and have bought a $6 + tax + transaction fee ticket to get in. This is because we use this money to pay musicians in our systems. If you do not have controlled entrances at your event, you are abusing our system at the expense of musicians

CHPE – 6) In order for a Host to receive ticket money, tickets must be 'redeemed' (scanned) at the door, using our LIR Host Door app. This app is currently only available for Android phones, and is available at the Google Play Store. Money from redeemed tickets is transferred to the Host Stripe account 7 days after your event date. To scan tickets, Hosts can only access their events in the LIR Host Door app to redeem tickets on the day of the event, or the day after the event (in case it goes past midnight). There is a practice demo event available on the App, in which Hosts can review the scanning process prior to an event, as well as the sign up process for new users who are buying a ticket at the door.

CHPE – 6a) LIR is not responsible for any payment processing errors, chargebacks, or delays in Stripe payouts. LIR facilitates ticket transactions but does not act as a financial intermediary. Any disputes related to Stripe transactions must be handled directly with Stripe.

CHPE – 7) In the LIR Host Door app, if users come to an event without a ticket, they must first sign up for a new account before they can use a card to pay for a ticket. This feature is only available to new users of the site - users who already have a LIR account must first pay for a ticket on their own, and present it at the door to be scanned. It is recommended that door people have 2 phones - one to scan tickets, and one to have new users sign up to the site to pay for a ticket, as this takes longer.

Since Live Industry Radio is currently only available to Canadians, non-residents of Canada do not sign up for a new account, but rather they can simply enter their email to receive the ticket receipt after purchase.

CHPE – 8) Host Public Events may offer one or more ticket types, each with its own ticket price and number of available tickets. Ticket sales are final except in the circumstances described below. If a Band is dropped by the Host (removed from the event’s Band Roster and no longer scheduled to perform) or cancels its appearance, tickets purchased after that Band was added to the event become eligible for a refund. Tickets purchased before the Band was added remain final sale. Tickets purchased after the Band is removed or cancels are also final sale unless a subsequent Band cancellation, removal, or other qualifying event change makes them eligible for a refund. Live Industry Radio reserves the right, in accordance with our Terms of Use, to delay the transfer of ticket-sale funds to the Host—which normally occurs on the seventh day after the event—and/or take other measures for the benefit of Fans if a Band does not perform but remains on the Band Roster through the event date, including where this may have prevented tickets from becoming eligible for a refund. If the Host changes the event date or location, or postpones the event by temporarily removing its date, all tickets purchased before that change become eligible for a refund. Tickets purchased after the change remain final sale unless a subsequent qualifying change occurs. Eligible tickets may be refunded at any time before the event or during the six days following the event, provided they have not been scanned or otherwise redeemed for event access and the ticket-sale funds have not yet been transferred to the Host. Tickets that are eligible for a refund may still be used to access the event normally. If the event is cancelled, all tickets will be refunded automatically. Ticket buyers will be notified by email when an event change makes their tickets eligible for a refund, including a Band cancellation or removal, location change, date change, or postponement. Ticket buyers will also be notified when a new Band is added to the event; adding a Band does not make previously purchased tickets eligible for a refund.

CHPE – 9) Hosts are solely responsible for ensuring their venue complies with local fire codes, accessibility laws, and capacity limits. LIR is not responsible for refunds if Fans are denied entry due to overselling, accessibility issues, or venue restrictions. Hosts must verify venue compliance prior to listing events.

CHPE – 10) Even if your Host Public Event is free (and Fans only pay for the Ticket Surcharge), all Host Public Events must have controlled entrances in which tickets bought through Live Industry Radio are scanned, or purchased through the LIR Host Door app.

CHPE – 11) Hosting a Public Event without controlled entrances may result in removal of your Host account and/or site ban. Fans are encouraged to video record and report Host Public Events that do not comply with these rules.

CHPE - 12) Hosts must maintain a physical Operations Book containing event-related safety policies, emergency plans, and procedures. Templates for the mandatory Operations Book will be emailed, and must be filled out completely and accessible at all times during your event. Failure to have an up-to-date LIR Operations Book available at your event may result in penalties, including but not limited to account suspension, fines, or event cancellation at LIR’s discretion. LIR may request to see your event's Operations Book during your event. This requirement does not impose any liability on LIR for event safety.

CHPE – 13) Your Host Public Event may also be subject to a visit by an Auditor, who will verify that your Host Public Event has controlled entrances and that cash is not accepted at the door of the event. Auditors are responsible for ensuring compliance with ticketing policies and may issue reports on suspected violations. LIR reserves the right to impose fines, suspend Hosts, or withhold ticket revenue transfers if non-compliance is found.

CHPE – 14) Hosts who fail to enforce "NO CASH" policies or who fail Auditor inspections may be subject to penalties, including: fines proportional to estimated lost revenue from untracked cash sales, temporary or permanent suspension of the Host account, and reimbursement requirement for estimated revenue loss to the Rights Receiver Payment System (RRSP) system.

Receiving Rights Receiver Payment System (RRPS) Payments

RRPS-1) Rights Receivers may receive payments through the Rights Receiver Payment System (RRPS) for Songs, Livestream Archives, Films, and other supported media for which they have been assigned an approved Rights Receiver allocation. RRPS payments are variable and depend upon media consumption occurring on the Live Industry Radio platform.

RRPS-2) As Live Industry Radio is a subscriptionless service, there may be months in which little or no money remains available for distribution after Platform Expenses have been deducted. The reasons for such circumstances will be documented in the Finance section where applicable. RRPS payments are not guaranteed and are limited to the funds available for RRPS distribution during a given month.

RRPS-3) Each month, Live Industry Radio determines the total distributable funds available by combining advertising revenue, ticket surcharge revenue, and any other revenue sources designated by Live Industry Radio for platform distribution, then subtracting Platform Expenses. Currently, 65% of the remaining distributable funds are allocated to the Rights Receiver Payment System (RRPS) and 35% are allocated to the Performer Bonus Program.

RRPS-4) The portion allocated to the RRPS is divided by the total number of eligible media seconds streamed on the platform during that month to determine the RRPS value per streamed second.

RRPS-5) Rights Receiver payments are calculated according to:

• The number of eligible media seconds streamed during the month;
• The Rights Receiver allocation percentages assigned to the media;
• Any Rights Receiver Lists linked to participating Groups; and
• The RRPS value per streamed second calculated for that month.

RRPS-6) Rights Receiver allocations may be assigned directly to individual Rights Receivers or indirectly through Rights Receiver Lists maintained by Bands, Live Performance Groups, Hosts, Film Production Groups, Service Groups, and other supported account types.

RRPS-7) Payments distributed through the Rights Receiver Payment System represent discretionary distributions of platform revenue generated through platform operations and do not constitute statutory royalties, copyright royalties, collective licensing royalties, performing rights royalties, neighbouring rights royalties, or payments administered on behalf of any third-party licensing organization.

RRPS-8) Only media whose rights permit participation in the Rights Receiver Payment System may be uploaded or distributed through the platform. Uploaders are responsible for ensuring they possess all rights, permissions, licenses, and authorities necessary to upload, distribute, monetize, and assign Rights Receiver allocations for their media.

RRPS-9) Media whose rights are subject to obligations that conflict with participation in the Rights Receiver Payment System may be ineligible for upload, distribution, monetization, or participation in the RRPS unless the necessary permissions permitting such use have been obtained.

RRPS-10) All calculations, accounting methods, stream counts, media consumption measurements, allocation calculations, Platform Expenses, distributable fund calculations, RRPS calculations, and payment determinations used by Live Industry Radio shall be determined by Live Industry Radio. These determinations are final and binding except in cases of demonstrable technical error.

RRPS-11) Rights Receivers are solely responsible for complying with all applicable tax laws, reporting requirements, and legal obligations relating to payments received through the Rights Receiver Payment System. Rights Receivers are independent participants and are not employees, agents, partners, or representatives of Live Industry Radio.

RRPS-12) Songs whose public performance rights are administered by a Performing Rights Organization (PRO) or other third-party licensing body are not eligible to participate in the Rights Receiver Payment System and may not be uploaded, distributed, monetized, or otherwise made available through the platform.

RRPS-13) Films, Livestream Archives, and other supported media containing Songs that are not eligible for participation in the Rights Receiver Payment System are likewise not eligible for upload, distribution, monetization, or participation in the RRPS.

Receiving Band Bonus money if you have joined a Band account as a Musician (RBBM)

RBBM – 1) Band Bonus money cannot be withdrawn, but must be spent internally with the use of a code that is received after allocating money to a specific business that the Band would like to spend their Band Bonus money on. Refer to the LIR Documentation for more detail.

RBBM – 2) As with the RRPS system, Band Bonus money is not guaranteed.

RBBM – 3) The Band Bonus amount is based on 35% of the amount of Ticket Surcharge and advertising money made within a month, after Site Expenses, divided equally between all Musicians who are members of a Band account. Please refer to the Finance section for more detail.

RBBM – 4) LIR is not responsible for disputes over Band Bonus money between Band members.

Taxes (T)

T – 1) Musicians and businesses using this platform must report their income and do their taxes as required by applicable laws.

Ticket Refund Policy (TRP)

TRP – 1) Avoid Corporate Ticket Scams: The number of available tickets and their prices on all events are locked in after the first Band is booked for an event, which is when tickets for that event become available to be sold on the platform, unless a ticket release date is set for some time in the future. Even if a ticket release date is set by the Host, if there are no Bands booked to play the gig, no tickets can be sold.

TRP – 2) Ticket types: An event may offer one or more ticket types, such as General Admission, reserved seating, or other admission categories. Each ticket type may have its own price and number of available tickets. For General Admission events without dedicated seating, ticket availability should be based on the venue’s maximum permitted capacity. For events with reserved seating or multiple admission categories, the number of tickets available for each ticket type should reflect the applicable seating arrangements, capacity limits, and other venue restrictions.

TRP – 3) Ticket sales for both types of events are final. However, if a Band is dropped by the Host (removed from the event's Band Roster and is no longer playing at the event), or if a Band cancels from the event, then all tickets bought after the Band originally joined the event are made available for refund. Tickets bought before the band originally joined the event will not be made available for refund and will still be final sale. New tickets bought after a Band cancels from an event will be final sale per usual, unless another Band is dropped or cancels that joined the event previously, or some other event change occurs that renders tickets available for refund. Live Industry Radio reserves the right to postpone the ticket money transfer to Host (which normally happens on the 7th day after the event) and/or take other measures for the benefit of Fans if a Band doesn't play the event, but remains on the Band Roster up until the event (perhaps to avoid having tickets made available for refund), as per our Terms of Use. If a Host changes the Public Event date, or the location of the event, or postpones the event (temporarily removes the event date), then all previously bought tickets are made available for refund. Tickets bought after the event change will be final sale per usual (not be available for refund), unless another similar change occures. Tickets available for refund can be refunded at any time prior to the event, and for six days after the event (if not scanned at the event to access the event), up until the ticket sales money is transferred to the Host on the seventh day after the event. Tickets that are available for refund can still be used to access the event normally (you can still use tickets to go to the event even though they are available for refund). If the event is cancelled, then all tickets are refunded automatically. Updates via email will be sent to all ticket buyers after any changes to an event are made that renders tickets available for refund, such as a band cancel, location change or date change. An email will also be sent to ticket buyers when new Bands are added to the event (which does not make any tickets refundable).

TRP – 3a) If a Band wishes to cancel after being booked, the cancellation must be approved by the Host. If a Band does not show up and does not notify the Host, LIR is not responsible for any disputes. However, if a Band does not perform as scheduled, all ticket sales made after the Band joined the event will automatically be eligible for a refund.

TRP – 4) Transaction Fee: We apply a transaction fee to all ticket sales to cover the cost of the transaction with the 3rd party payment platform, so our Musicians can make more per song stream. This money is not included in any refunds. Also an additional transaction fee may be applied to the refund, which will be subtracted from the amount being refunded.

TRP – 5) Ticket Surcharge: The Ticket Surcharge is included in a ticket sales refund, as well as the tax. The Ticket Surcharge is applied to all ticket sales, and is how we pay Musicians for their song streams each month so that you can listen to all of their tunes for free, unlimited and uninterrupted. We also use this money to run and upgrade the site, as documented in the Site Expenses listed in the Finance section.

TRP – 6) If a Band listed on an event does not perform as scheduled, all ticket sales made after that Band joined the event will be eligible for a refund. LIR reserves the right to withhold ticket revenue from the Host until refunds are processed. By using LIR’s ticketing system, Hosts agree to this policy and waive the right to pursue legal action against LIR for refunds issued due to a Band’s failure to perform.

TRP – 7) If LIR suspects an event cancellation or Band no-show was staged or fraudulent to exploit refund policies, LIR reserves the right to investigate. LIR may suspend ticket refunds until the investigation is complete. Hosts and Bands found to be engaging in fraudulent behavior will be permanently banned.

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Meal Ordering Terms (MOT)

MOT – 1) Meal ordering may be offered independently or alongside another purchase, including a ticket to a livestream event. A Fan is not required to purchase livestream access in order to place a meal order unless expressly stated for a particular offering.

MOT – 2) When a meal order and an event ticket are purchased as part of the same transaction, they remain independent components and are processed, fulfilled, cancelled, and refunded separately. The failure, cancellation, refund, or modification of one component does not automatically affect the other component.

MOT – 3) Meal orders are subject to a preparation initiation time ("fire time"), which represents the time at which the restaurant begins preparing the order. The fire time is calculated based on preparation requirements, the requested fulfillment time, and applicable delivery conditions.

MOT – 4) Meal orders may be cancelled or refunded only before the fire time. Once the fire time has been reached and preparation has begun, the meal order becomes final sale and is no longer eligible for a refund.

MOT – 5) Restaurants offering meals through Live Industry Radio operate as independent third-party vendors. Live Industry Radio does not prepare, handle, inspect, or control food or its preparation, quality, safety, timing, delivery, or other fulfillment. Responsibility for preparing and fulfilling a meal order rests solely with the participating restaurant.

MOT – 6) If a restaurant is unable to fulfill a meal order before the fire time due to closure, capacity limitations, or operational failure, the meal order will be cancelled and refunded.

MOT – 7) Preparation, pickup, and delivery times are estimates based on preparation requirements, distance, restaurant operations, and other applicable conditions. Live Industry Radio does not guarantee fulfillment times and is not responsible for delays or failures caused by the restaurant, delivery conditions, or other external factors.

MOT – 8) Meal payments are processed through Stripe and allocated to the participating restaurant. Live Industry Radio does not deduct additional platform fees from restaurant payouts beyond applicable payment-processing costs.

MOT – 9) Restaurant payouts are automatically transferred through Stripe on the day following the order at approximately 12:00 PM (noon), provided the order has not been cancelled in accordance with these terms.

Livestream Access Terms (LAT)

LAT – 1) Livestream access may be offered by any eligible Host account and is not limited to a particular Host account type. Livestream access tickets are governed by the standard Ticket Refund Policy (TRP).

LAT – 2) Livestream access tickets are final sale unless the event undergoes a qualifying change as defined in the TRP, including but not limited to event cancellation, postponement, a location change, or the removal of a Band that was scheduled before the ticket was purchased.

Jurisdiction (J)

J - 1) In the event of any inconsistency between translated versions of these Terms of Use, the English version shall control.

J - 2) These Terms of Use shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

J - 3) Any dispute arising out of or relating to these Terms of Use or the use of the Live Industry Radio platform shall be resolved exclusively in the courts located in the Province of Ontario, Canada.

J - 4) To the fullest extent permitted by applicable law, any dispute arising out of or relating to the use of the Live Industry Radio platform or these Terms of Use shall be brought by the user in their individual capacity and not as part of any class, collective, or representative action. Nothing in this provision limits any rights that cannot be waived under applicable law.

Copyright Complaints

Live Industry Radio respects the intellectual property rights of others.

If you believe that material available on Live Industry Radio infringes your copyright, you may submit a written notice to our designated copyright contact:

Copyright Contact
Live Industry Radio
Email: [email protected]

The notice must include the information described in section GT-27 of these Terms of Use.

Submitting a copyright complaint that knowingly misrepresents ownership or infringement may result in the termination of the complainant's account.

Live Industry Radio reserves the right to reject or ignore complaints that are incomplete, abusive, automated, or submitted in bad faith.